EtiquetaClara Terms of Use

Last updated: September 7, 2026

These Terms of Use ("Terms") are an agreement between you and Natural Port LLC ("Natural Port", "we", "us"), a limited liability company organized under the laws of the State of Florida, United States, and govern your use of the EtiquetaClara app and the etiquetaclara.com website (together, the "Service"). Our Privacy Policy and Medical Disclaimer are incorporated into these Terms by reference.

By creating an account or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. What EtiquetaClara is

EtiquetaClara is an informational tool that helps you evaluate whether a food or beverage product is compatible with health conditions or dietary preferences you configure yourself (for example allergies, pregnancy, diabetes, kidney disease, hypertension, or healthy eating), based on a barcode or photos of the label.

EtiquetaClara is not a medical service, does not replace advice from a licensed health professional, and does not evaluate dietary supplements, vitamins, or pet food. All information the app shows you is general in nature and you use it at your own discretion and risk — see the full Medical Disclaimer.

2. Your account

• Using the Service requires verifying your own phone number. Anonymous use is not supported.
• You're responsible for activity on your account and for keeping access to your phone secure.
• You must be at least 18 years old to create an account. Profiles for minors in your family are managed WITHIN your own account, as dependent profiles with no login of their own — see Privacy Policy, Section 7.
• Information you enter (yours and that of the family profiles you manage) must be accurate to the best of your knowledge. You're responsible for keeping it up to date.

3. License to use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the app on a device you own or control, solely for your own and your family group's personal use. You may not: resell, sublicense, or transfer the Service; copy, modify, or create derivative works of it; reverse engineer or attempt to extract source code, except to the extent applicable law expressly permits; or circumvent any technical security or usage-limit measure.

4. Content you provide

Information you enter about yourself and your family (name, health conditions, label photos) remains yours; you grant us the license needed to use it solely to operate the Service for you, as described in the Privacy Policy.

When you photograph a product's label that isn't yet in our database, the product information (barcode, ingredients, nutrition facts — not your personal or health information) may be stored in a shared database so that if another user scans that same product later, they don't have to photograph it again. This speeds up the Service for the whole user community. We never share your personal information with other users, nor which health profile a given result belongs to.

If you send us suggestions or feedback about the Service, we may use them freely to improve EtiquetaClara, without any obligation to compensate you.

5. Plans and subscriptions

5.1 Free plan

Includes a limited number of scans per 30-day cycle per individual account. The free plan does not allow adding members to a family group — it does allow inviting friends to install the app in exchange for additional scans, under the referral program's then-current terms (Section 5.3).

5.2 Premium plan (subscription)

• This is an auto-renewing subscription, billed through your Apple App Store or Google Play account as applicable. Price and duration (monthly/annual) are shown before you confirm the purchase. Charges are generally non-refundable except as required by applicable law or Apple's/Google's policy.
• The subscription renews automatically at the end of each period unless you cancel at least 24 hours before the renewal date, from your Apple or Google account settings (it cannot be canceled from within EtiquetaClara).
• Payments and refunds are handled under Apple's or Google's policies — we do not process or have access to your card data.
• If you're the owner of a Premium plan, you can build a family group of up to 5 people (including yourself). While your subscription is active, the whole group gets unlimited scans — the free plan's limit does not apply to any member of the group.
• If your subscription expires or is canceled, you can no longer add new members to the group; members already added may become subject to the free plan's limit again.

5.3 Referral program

Inviting friends to install EtiquetaClara may grant you and the invited person additional scans, under the rules in effect in the app at the time of the invitation (for example, a cap on invitees counted per cycle). These credits have no monetary value, are not transferable or redeemable for cash, and we may modify or discontinue the program at any time going forward.

6. Family group

If you build a family group, you're responsible for the information you enter about the people you add (name, health conditions, etc.) and must have their consent (or their guardian's, if they're minors) to do so. A member with their own linked account can choose not to share their health profile with the rest of the group, and that choice is respected. If you're the owner of a group and delete your account, the whole group is deleted — see Privacy Policy, Section 5.

7. Communications

By creating your account, you agree to receive text messages (SMS) to verify your phone number and sign in — these are required for the Service to work and cannot be opted out of while you use the app. We may also send push notifications and operational emails related to your account (for example, subscription confirmations); you can turn off push notifications from your device settings.

8. Prohibited conduct

You may not:

• Use the Service for unlawful purposes.
• Attempt to bypass free-plan limits (for example, by repeatedly creating new accounts).
• Access other people's accounts without authorization.
• Interfere with the Service's operation, deliberately overload it, or attempt to access it through unauthorized means (reverse engineering, scraping, bots, etc.).
• Upload false or defamatory content, or content that infringes third-party rights.
• Impersonate another person or entity.

We reserve the right to suspend or close accounts that violate these Terms, with or without prior notice.

9. Intellectual property

The Service, its design, brand, logo, and content (excluding the information you upload) are owned by Natural Port LLC or its licensors. You're granted no rights over them beyond the license in Section 3.

10. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, NATURAL PORT LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT PRODUCT ANALYSES WILL BE COMPLETE OR ERROR-FREE. YOU USE THE SERVICE AND ANY INFORMATION IT PROVIDES AT YOUR OWN RISK. YOU ARE RESPONSIBLE FOR VERIFYING A PRODUCT'S INFORMATION BEFORE CONSUMING IT, ESPECIALLY IF YOU HAVE A SERIOUS HEALTH CONDITION. SEE THE MEDICAL DISCLAIMER FOR MORE DETAIL.

11. Indemnification

You agree to defend, indemnify, and hold harmless Natural Port LLC, its officers, employees, and contractors from any third-party claim arising from: (a) your use of the Service in violation of these Terms; (b) information you entered about yourself or a family member; or (c) your violation of a third party's rights.

12. Limitation of liability

TO THE EXTENT PERMITTED BY LAW, NATURAL PORT LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE SERVICE, INCLUDING ALLERGIC REACTIONS OR OTHER HEALTH ISSUES RELATED TO A PRODUCT YOU CONSUMED. NATURAL PORT LLC'S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID FOR YOUR SUBSCRIPTION IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD 100.

Some jurisdictions don't allow certain limitations of liability, so these limitations may not fully apply to you.

13. Dispute resolution and arbitration (U.S. users)

Please read this section carefully — it affects your legal rights.

If you have a claim related to the Service, first try to resolve it by writing to info@etiquetaclara.com and giving us 30 days to respond in good faith before starting any formal proceeding.

If we don't reach a resolution, you and Natural Port LLC agree that any dispute will be resolved through binding individual arbitration, not in court or by jury trial, except for: (a) claims that qualify for small claims court; (b) intellectual property infringement claims; or (c) urgent injunctive relief. You and Natural Port LLC waive the right to participate in a class action or to litigate as part of a group — each claim is resolved individually.

You may opt OUT of this arbitration clause by sending written notice to info@etiquetaclara.com within 30 days of creating your account or of this clause taking effect (whichever is later), stating your name and that you decline arbitration.

This clause is a standard industry template (comparable to what other apps in this space use), meant to keep legal costs down while the company is just getting started — but its exact validity and scope depend on the state and each user's profile, and it should be reviewed by an attorney before being treated as binding, especially since EtiquetaClara has users outside the United States, where consumer arbitration may not apply the same way.

14. Apple-specific provisions (iOS users)

You acknowledge that these Terms are between you and Natural Port LLC, not Apple Inc., and that Apple has no obligation to furnish any maintenance or support for the Service. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app, if any; to the maximum extent permitted by law, Apple will have no other warranty obligation. Apple is not responsible for addressing any claims by you relating to the Service. Apple is a third-party beneficiary of these Terms and, once you accept them, will have the right to enforce them against you.

15. Termination

You can stop using the Service and delete your account at any time from Profile → Delete Account, or by writing to us at info@etiquetaclara.com. We may suspend, restrict, or close your account if you violate these Terms, or discontinue the Service in whole or in part at any time, without liability to you to the extent permitted by law. Sections that by their nature should survive termination (including 9 through 13) remain in effect after your account is closed.

16. Changes to these Terms

We may update these Terms from time to time. If the change is material, we'll notify you within the app at least 30 days before it takes effect. Continuing to use the Service after a change means you accept it.

17. General provisions

• Entire agreement: these Terms, together with the Privacy Policy and the Medical Disclaimer, are the entire agreement between you and Natural Port LLC regarding the Service.
• Assignment: you may not assign your rights or obligations under these Terms without our prior written consent. We may assign them freely, for example as part of a merger or sale of the company.
• Severability: if any provision of these Terms is found invalid or unenforceable, the rest remains in effect.
• Waiver: our failure to enforce a provision strictly in one instance doesn't mean we waive the right to enforce it later.
• Electronic communications: you agree to receive communications from us electronically (within the app, by SMS, or by email), and that this satisfies any legal requirement that a communication be "in writing."

18. Governing law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws principles. Except as provided in Section 13 (arbitration), any dispute requiring court resolution will be brought in the state or federal courts located in Florida.

19. Contact

Natural Port LLC State of Florida, United States info@etiquetaclara.com

This document was drafted with AI assistance, using a competitor app's public terms in the same category as a market reference (not a copy), and does not constitute legal advice. In particular, Sections 10-14 and 17-18 (warranties, indemnification, liability, arbitration, and governing law) should be reviewed by an attorney experienced in apps and e-commerce before being treated as binding — especially the arbitration clause, whose validity varies by state and may not apply the same way to users outside the United States.